PRIVACY POLICY

This Privacy Policy explains how Stitch Creative Media (“we”, “us”, “our”) collects, uses, and protects personal information when you visit stitchcreative.media or contact us through the site. We are committed to handling your data responsibly and in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Last Reviewed: April 2026

Stitch

Who We Are

Stitch Creative Media is a creative agency based in the United Kingdom, operating under the domain stitchcreative.media. For the purposes of data protection law, we are the data controller of personal information collected through this website.

If you have any questions about how we handle your data, you can contact us at:

Email: hello@stitchcreative.media

What Information We Collect

We collect personal information in the following ways:

Information you provide to us directly

When you fill out the contact form on our website, we collect the information you submit. This may include your name, email address, company or brand name, and details about your project or enquiry.

Information collected automatically

When you visit our website, certain technical information is collected automatically. This includes your IP address, browser type, device type, the pages you visit, how long you spend on the site, and how you arrived at the site. This information is collected through cookies and analytics tools. Please see our Cookie Policy for full details.

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiry or message
To provide you with information about our services that you have requested
To understand how visitors use our website so we can improve it
To meet our legal and contractual obligations

We do not use your personal information for automated decision-making or profiling.

The Legal Basis for Processing Your Data

Under UK GDPR, we are required to have a lawful basis for processing personal data. We rely on the following:

Legitimate interests — for responding to enquiries and understanding how our website is used
Consent — for any cookies or tracking that require it (see our Cookie Policy)
Contractual necessity — where we are processing data to fulfil or enter into a contract with you

How Long We Keep Your Data

Under UK GDPR, we are required to have a lawful basis for processing personal data. We rely on the following:

Legitimate interests — for responding to enquiries and understanding how our website is used
Consent — for any cookies or tracking that require it (see our Cookie Policy)
Contractual necessity — where we are processing data to fulfil or enter into a contract with you

Who We Share Your Data With

We do not sell, rent, or trade your personal data. We may share information with the following categories of third parties where necessary:

Service providers — such as our website hosting provider and analytics platform (e.g. Google Analytics), who process data on our behalf under appropriate data processing agreements
Legal and regulatory authorities — where we are required to do so by law

We do not transfer your personal data outside of the UK or European Economic Area unless appropriate safeguards are in place.

Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

Right of access — you can request a copy of the personal data we hold about you
Right to rectification — you can ask us to correct inaccurate or incomplete data
Right to erasure — you can ask us to delete your personal data in certain circumstances
Right to restriction — you can ask us to restrict how we use your data
Right to object — you can object to our processing of your data where we rely on legitimate interests
Right to data portability — you can request your data in a structured, machine-readable format

To exercise any of these rights, please contact us at hello@stitchcreative.media. We will respond within one month.

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “last reviewed” date at the top of this page. We encourage you to check back periodically.